1. I'm having a problem, I want to talk it out.
Check out the A.Refuge Support Profile.
2. How do I upload personal photos to my profile?
Click the 'my-home' link on the top of the screen, then click the 'photos' link on the control panel bar. You are then shown your photo management page which will let you browse for a image file and upload it. Once you upload the file, which can only be .jpg, .gif, or .png formats, you then need to crop the image using the tools on the screen. Press crop to crop the image, and press 'yes' to confirm your crop. After this, fill in some keywords for tagging purposes and after that, you're done.
3. I can't upload a photo, what's the deal?
In an attempt to keep A.Refuge looking great, we implemented a cropping solution that some of our users have had difficulties with. The cropping tool makes use of the Adobe Flash Player - you should download the latest version if you do not already have it.
4. How do I edit my personal information?
In 'my-home', click the 'personal information' link in your control panel. Once in personal information, you can fill in information on the left side of the page. Once you are done, hit the 'save information' button at the bottom of the page.